FAQ

Need more information? Take a look at our FAQ:

 

I have placed an order, when will I get my unit?

Units are shipped out in accordance to the order in which purchases were made. This means that the first purchase is shipped first, the second purchase is shipped after that etc’. This means that the sooner you place an order, the faster you will get the unit. In addition, “power bundle” orders enjoy early access status and are shipped out of the first batches.

My purchase forms are submitted but I haven’t paid for my order yet. Is my shipment kept in the queue?

An order is not considered complete until payment is made. If you are paying with a wire transfer, make sure you get a confirmation note from us.

What's the SPx36 unit hash rate?

The SPx36 unit hash rate is 540 Gh/s +/- 10%. The variance depends on the temperature of the room. In a colder room the miner will mine up to 10% more.

How many Dash coins will the unit produce in one day?

That of course depends on the difficulty at given moment. There are several calculators available online, just enter the rate for your miner.

Where should I put the unit? What should be the room temperature?

The lower the temperature, the more the unit will mine. But be aware of the noise levels. Also, be aware that the unit gets very hot at the bottom so it would not be a good idea to put it on a wooden floor. We recommend a Datacenter environment for optimal operation

I’m trying to place an order but I can’t choose my country, why?

We deliver to most countries in the world, however there are some countries which aren’t supported yet. Feel free to contact us to see if we have an alternative solution for your specific location.

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